Rolex watch being inspected by an authorized and Rolex-trained watchmaker

Rolex watch servicing and repair at Hale's Jewelers

Rolex watches are designed and built to last.

From the conception of a Rolex watch to the time it leaves the workshops, every step of its development and manufacture follows a single critical requirement: quality. As a result, there is no limit on how long a Rolex watch can keep working, being handed down from one generation to the next, and living several lives.

Rolex watch being shown to a woman by a man wearing a cloth glove to protect the appearance of the Rolex timepiece

Let an expert guide you

With many years between services, your watch deserves the most exacting attention. As an Official Rolex Jeweler, Hales Jewelers is authorized to receive your Rolex watch for servicing. With the necessary knowledge, skills and technical know-how, we are at your disposal to advise you on all the technical aspects of Rolex watches.

Servicing your Rolex through Hales Jewelers

Through Hales Jewelers you can access the worldwide network of Rolex-trained watchmakers. We follow the Rolex Service Procedure, designed to ensure that every timepiece leaving a Rolex workshop complies with its original functional and aesthetic specifications.

Rolex watch receiving inspection by an authorized and Rolex-trained watchmaker
Rolex watch facing the back

The Rolex Service Procedure

The Rolex Service Procedure is designed to ensure that every timepiece leaving a Rolex workshop complies with its original functional and aesthetic specifications. Each movement is completely overhauled and each case and bracelet is meticulously refinished to restore its lustre. Timekeeping accuracy and waterproofness are rigorously tested to guarantee the level of quality and reliability you naturally expect from a Rolex watch.

Rolex watch receiving final inspection by someone wearing cloth gloves to protect the appearance of the Rolex timepiece

The two-year service guarantee

Exceptional performance is achieved through constant industrial and human effort, based on a permanent questioning of what has been learned and the constant improvement of techniques, tools and tests. This innovation is inherent to the brand, as evidenced by the more than 600 patent applications filed by Rolex since its creation.

Rolex superlative certified
Rolex watch receiving inspection and repair by an authorized and Rolex-trained watchmaker